We’ll let you know the status of your claim at least once a month by email or text message. And you can access your account whenever you want. In real-time. All-year-round. You’re in control. We’re transparent from start to finish.

So you can file your claim free of charge, we take on a huge financial burden. What’s more, plaintiffs in mass claims try to delay compensation payments for as long as possible. While knowing that this means our chances of incurring heavy losses will increase.

That’s why, if the court allows it, we retain the interest and court costs imposed on the other party as fees, under article 44.2 of the Spanish General Statute of the Legal Profession. This ensures continuity in our project. And that everyone can access justice to defend their rights in an easy, convenient, and affordable way.

No. You don’t have to pay a single euro in advance. We’ll upfront all costs, including the solicitor and power of attorney. You’ll only pay our fees if you win your claim.

It’ll depend on the type of claim and the court’s caseload. Some claims will be resolved in months, others may take years.

They’re costs incurred by each of the parties involved in legal proceedings. These are the fees of Lawyers, Court representatives, and expert witness fees (if necessary). As well as copies, court notices or registered faxes, among others. When the court allocates costs, it means the losing party has to pay these expenses for the opposing party.

That’s why we always give you the option to include our insurance. So you don’t have to worry if your claim is unsuccessful. We’ll cover all costs that may be incurred against you.

Our recommendation is to not sign anything. You should know that if you take the settlement, it is very likely that you’ll be giving up a large part of the claim.

Yes, in fact, you can combine both in your claim. This would increase the amount of money to be reimbursed.

You can send us your mortgage loan deed with our form. It will take you less than 99 seconds. We will analyse the unfair terms of your mortgage and file a claim for all of them. This way, we make sure you are getting the maximum amount you are entitled to.

You don’t have to worry about a thing, from start to finish. There are several stages in the process. We’ll be in touch at least once a month or each time there are updates on your claim. You’ll always have access through your account.

The first step is to lodge an out-of-court complaint to try to reach an agreement. If this is not possible, we’ll proceed to make a claim. If the claim is admitted for processing by the judge, he/she will inform the respondent about the trial. In some cases, your presence may be required. If so, we’ll let you know in advance and give you all the necessary information. After this, the judge will issue a ruling. And if it’s favourable, the deadline to recover your money starts.

You can fill out our form. It will take you less than99 seconds. We will assess your case and let you know if your car has been affected. Free of charge and with no obligation.

It depends. If all the vehicles belong to the same company, you will only have to file one claim. If you have purchased many cars from different companies, you’ll have to submit a claim for each company.

Yes, even if you’ve sold your car you can claim to get back the money you overpaid.

Yes, if you were paying off a variable rate mortgage between 2005 and 2008, you can claim. Even if your loan was indexed to the IRPH and not the Euribor, since one is used to calculate the other.

These are extraordinary circumstances for which a flight may be delayed or cancelled. These are the only cases where it’s not possible to file a claim.

• Closure of the airport or airspace.
• Unavoidable security risks.
• Political turmoil.
• Adverse weather conditions.
• Impact of birds on the engine.

Eu regulations foresee compensation for flight delays, cancellation, and overbooking. This is calculated based on the kilometres between the flight origin and destination:

• Less than 1,500 km = €250.
• 1,500-3,500 km = €400.
• More than 3,500 km = €600

You can also find out by filling out our form. It will take you less than 99 seconds. We will let you know if you are eligible to file a claim and an estimated amount. Free of charge and with no obligation.

If you arrived on time at the boarding gate and your documentation was in order, you can and should claim. Even if you were boarded on a different plane. As long as you didn’t voluntarily avoid boarding the plane. And if you arrived at your destination with, at least, a 3-hour delay.

In each case, the first thing we must take into account is the duration. You’re entitled to compensation for up to €600 when:

1. Your flight has been delayed 3 or more hours.
2. Your flight has been cancelled and you were given less than 14 days’ notice. If you have expenses incurred from the incident, you can claim them. Even if you were notified in time.

Through the Montreal Convention, it’s more complicated to estimate compensation, since it doesn’t specify the amount for delays or cancellations. Therefore, it’s up to the judge to decide the amount of compensation for the incident. In this case, we recommend claiming for delays over 12 hours.

You can also find out by filling out our form. It will take you less than 99 seconds. We will let you know if you are eligible to file a claim and an estimated amount. Free of charge and with no obligation.

If you are displeased with this policy and you haven’t taken it out knowingly and voluntarily, you can and should file a claim. You can start by filling in our form. It will take you less than 99 seconds.

Although it is mostly included in mortgages, you can find this type of insurance in all kinds of loans. This is why we advise you to review all of your loan applications for the purchase of property to be repaid in monthly instalments. Such as, for the purchase of a vehicle. Even your housing rental agreement may include PPI.

Yes. The Spanish tax office makes no distinction on this matter. You have to pay taxes for allocated income.

That’s right. Even if you aren’t renting out your property, you’ll still have to pay what is known as allocated property income. By owning an empty or unused property, other than your ‘primary residence’, and deciding to not rent it out, the Spanish tax authorities consider that you could rent it out and generate income. Therefore they quantify this option for a certain amount and require you to pay tax on it.

If your property has been empty or used by you, a friend, or a relative for free, this would lead to an income allocation and you’ll have to pay tax.

Generally, if you are in Spain for less than 183 days per year, you are not considered a resident for tax purposes. However, there are exceptions. For instance, if your spouse and children live in Spain, or if the Spanish tax office believes that your core economic interests are in Spain. You can also verify it by answering a few simple questions through our form. In less than 99 seconds.

Yes, our services are subject to VAT in all cases. This is 21%. Unless the applicable rate changes  at the date of issuing the invoice. 

They are equal. The judgments apply equally to the whole of Spain. 

Always. You can tell us about your case so that we can assess it here. We will study it and tell  you what we can do about it.